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Job Description
JOB SUMMARY:
Responsible to assist the Department Director performing secretarial duties efficiently and communicate in a tactful and diplomatic manner, exercising judgement and discretion when carrying out all duties.
DUTIES AND RESPONSIBILITIES:
- Act as a receptionist for the Department Director, screen all personnel, visitors and direct to appropriate individual.
- Take minutes of meeting, transcribe material using computer and distribute minutes to designated personnel.
- Prepare, compose business correspondence as required.
- Answer and screen telephone calls and take messages.
- Arrange and keep records of appointment and meetings and remind the Department Director.
- Maintain a filing system to meet the needs of the office and to be able to retrieve materials as and when needed.
- Open and sort all non-confidential incoming correspondence.
- Maintain confidentiality at all times.
- Ensure hospital compliance with the standards laid down by the approved national and international accreditation standards and related regulatory bodies.
- Comply with the hospital policy and procedures, meet standards and perform duties necessary to support and achieve accreditation and quality service.
- Through the chain of command and/or assurance variance report, identifies any occurrence not consistent with the operation of the hospital or standard of service for patients, employees or visitors and situations that put patients, staff or visitors at risk for injury or other harm.
- Perform other duties assigned within the realm of his/her knowledge, skills and abilities.
Skills
SPECIALISED KNOWLEDGE:
- Pleasant personality and courteous telephone manner.
- Ability to maintain a professional relationship with staff and visitors.
- Ability to communicate in English and Arabic language both in written and oral.
- Ability to maintain a professional relationship with staff and visitors.
- Current knowledge of secretarial skill, ability to type 25 w.p.m accurately and to operate fax, scanner, printer, computer and its application.
Education
Hospital Administration or Health / Business Administration, Hospital Administration, Health Informa